Accessibility
Statement
Committed to Inclusive Access for All Users
Roxford Holdings Inc. is dedicated to ensuring that the DreamBuilder Loan Program webapp is accessible to people with disabilities. We believe that everyone should have equal access to homeownership opportunities, regardless of their abilities.
Our goal is to provide an inclusive experience that meets or exceeds accessibility standards.
Last Updated
July 2025
Next Review: July 2026
Our Commitment to Accessibility
The DreamBuilder Loan Program webapp is designed to be accessible to people with disabilities, ensuring equal access to all features including application forms, payment tracking, program information, and customer support services.
We are committed to complying with the Americans with Disabilities Act (ADA) and strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our team continuously works to improve accessibility and remove barriers for all users.
Important Notice: This accessibility statement reflects our ongoing efforts but does not guarantee full accessibility or serve as legal advice. We recommend users with specific accessibility needs contact us directly. Timelines mentioned are estimates and subject to change.
Accessibility Standards & Compliance
We follow internationally recognized accessibility guidelines and standards
WCAG 2.1 Level AA
Our webapp strives to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which include:
- Perceivable: Content is presented in ways users can perceive
- Operable: Interface components are operable by all users
- Understandable: Content and operation are understandable
- Robust: Content can be interpreted by assistive technologies
Legal Compliance
We are committed to complying with relevant accessibility laws and regulations:
- Americans with Disabilities Act (ADA) Title III
- Relevant state accessibility laws
Accessibility Features Implemented
Specific measures we've taken to ensure accessibility
High Contrast & Text Resizing
Support for high contrast modes and text resizing up to 200% without loss of functionality
Keyboard Navigation
Designed to support keyboard navigation for interactive elements and forms
Screen Reader Compatibility
Aims to provide compatibility with major screen readers
Mobile Accessibility
Responsive design designed to work with mobile assistive technologies
Alternative Text
Descriptive alt text for images and meaningful icons where applicable
Semantic HTML
Proper heading structure and semantic markup for better navigation
Known Limitations & Ongoing Improvements
We are transparent about current limitations and our commitment to continuous improvement
Third-party payment gateways
Some third-party payment processing systems may have limited accessibility features. We work with vendors to improve accessibility but cannot guarantee third-party components.
Complex financial calculators
Advanced mortgage calculators may pose challenges for certain screen reader configurations
PDF document accessibility
Some downloadable forms and documents may not be fully accessible. Contact us for accessible versions when needed.
We continuously monitor and improve our webapp's accessibility. Regular audits and user feedback help us identify and address accessibility barriers.
Report Accessibility Issues
We welcome feedback on accessibility issues and are committed to responding promptly
How to Report Issues
If you encounter accessibility barriers on our webapp, please contact us using any of the methods below:
- Email: accessibility@roxfordholdings.com
- Phone: +1-346-472-2800
- Online form: Contact us page
Response Commitment
We aim to respond to accessibility feedback within 5 business days, though response times may vary based on volume and complexity.
- Initial response typically within 5 business days
- Investigation of reported issues
- Timeline for resolution when possible
- Follow-up communication on progress
Additional Resources
Helpful resources for understanding web accessibility and assistive technologies